Terms & Privacy Policy

St. Paul the Apostle Parish Online Services Management System

1. Acceptance of Terms

By creating an account and using the Online Parish Services Management System (SPAP) of St. Paul the Apostle Parish, Cabagan, Isabela, you agree to be bound by these Terms of Service. If you do not agree, please do not use the system.

2. Account Registration

To use the system, you must:

Provide accurate, current, and complete personal information.
Maintain the security of your account password.
Verify your email address via the One-Time Password (OTP) we send.
Notify the parish office immediately of any unauthorized access.

You are responsible for all activities performed under your account. The parish reserves the right to suspend or terminate accounts that violate these Terms.

3. Appointment Booking

The system allows parishioners to book appointments for sacraments and services including Baptism, Wedding, Mass Intention, Funeral Mass, Blessing, and Certificate requests.

All bookings are subject to admin approval.
Submitting a request does not guarantee approval.
You agree to provide complete and truthful information in each request form.
Schedules are subject to availability and may be adjusted by the parish office.

4. Payments and Donations

Payments for parish services are made through the following channels:

GCash — via the parish's official QR code
Maya — via the parish's official QR code
Refund — If request any refund please contact directly the SPAP admin or go to the office

After payment, you must upload a clear screenshot of your transaction receipt along with the amount paid. The parish staff will verify all uploaded receipts manually before approving your appointment.

Important: The system does not process real-time payments. All GCash and Maya transactions are made externally using your own mobile wallet app. The parish is not responsible for transactions sent to incorrect accounts or numbers.

5. Certificate Requests

The system allows you to request church certificates (Baptismal, Marriage, Death, Good Moral, Confirmation). Once your request is approved by the parish office, an electronic version may be made available for download or print.

Certificates generated by the system are for reference purposes only.
The official signed and sealed certificate must be claimed at the parish office.
The parish reserves the right to reject certificate requests with incomplete or inaccurate details.

6. Notifications

By registering, you consent to receive notifications through:

Email — for OTP verification, appointment status updates, and certificate availability
SMS — for appointment reminders and status changes (if your number is provided)
In-system notifications — for real-time updates on your dashboard

7. Prohibited Activities

You agree not to:

Submit false, misleading, or fraudulent information.
Upload fake or altered payment receipts.
Attempt to gain unauthorized access to other accounts or the admin panel.
Use the system for any unlawful purpose.
Interfere with the system's normal operation.

Violation of these rules may result in account suspension and, where applicable, legal action.

8. Changes to Terms

The parish may update these Terms at any time. Continued use of the system after changes constitutes acceptance of the updated Terms.

9. Contact

For questions about these Terms, please contact the parish office:
📞 0952-533-6432
✉️ stpaulcabagan@gmail.com

1. Introduction

St. Paul the Apostle Parish is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, why we collect it, and how we handle it in compliance with the Data Privacy Act of 2012 (RA 10173) of the Philippines.

2. Information We Collect

When you register and use the system, we collect the following:

Personal Information: First name, last name, email address, contact number, home address.
Account Credentials: Encrypted password (never stored in plain text).
Service Request Data: Information you provide when booking an appointment (e.g., child's name, sponsor names, dates, purposes).
Payment Information: Uploaded proof of payment screenshots, amount paid, payment method (GCash/Maya), and reference numbers.
System Usage Data: Login timestamps, appointment history, and status changes.

3. How We Use Your Information

Your data is used strictly for:

Processing your service requests and appointments.
Verifying payments and issuing receipts.
Sending email and SMS notifications about your requests.
Generating internal reports for parish administration.
Maintaining accurate sacramental and service records.

We do not sell, rent, or share your information with third parties for marketing purposes.

4. Data Protection Measures

We implement the following safeguards:

Passwords are hashed using industry-standard encryption.
Access is role-based (admin vs. parishioner).
Session validation prevents unauthorized access.
Data is stored on secured servers with restricted access.
Uploaded files are validated for type and size before storage.

5. Who Can Access Your Data

Your information may be accessed by:

Parish Staff (Administrators): To review and manage your appointments and payments.
System Developer: For maintenance and technical troubleshooting only.

All parties are bound to maintain confidentiality.

6. Data Retention

Your personal data is retained for as long as your account is active and for a reasonable period afterward to comply with parish recordkeeping and legal requirements. Sacramental records may be kept indefinitely as required by canon law.

7. Your Rights

Under the Data Privacy Act, you have the right to:

Be informed about how your data is processed.
Access your personal information.
Request correction of inaccurate data.
Request deletion of your account and data (subject to legal retention requirements).
Object to processing under certain circumstances.
File a complaint with the National Privacy Commission (NPC).

8. Cookies and Sessions

The system uses sessions (not cookies) to maintain your login state. When you close your browser or log out, your session is destroyed. We do not use cookies for tracking or advertising.

9. Uploaded Files

Files you upload (receipts, requirements, documents) are stored securely on the parish server. They are accessible only to authorized personnel and are used solely for verifying your requests.

10. Updates to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date below reflects the most recent revision. Continued use of the system indicates acceptance.

11. Contact the Data Protection Officer

For privacy concerns, contact the parish office:
📞 0952-533-6432
✉️ stpaulcabagan@gmail.com